RETURN POLICY

Getting the Return Address

Don’t mail anything back until you’ve contacted us first. Send a message to us and we’ll provide the correct return address. After that, you can either drop the package at your local post office or arrange a pickup by phone.

Understanding the Return Window

You’ve got a few days after the purchase date to send an item back for a return or exchange. Keep an eye on the calendar so you don’t miss that window.

When We Cover the Return Shipping

We’ll handle the return shipping cost on your first return, provided the order total was less than or equal to $100. To get that shipping fee refunded, you must keep the delivery payment voucher and share it with our support team when you get in touch.

When You Cover the Return Shipping

If you’re making a second or later return, or if the items aren’t being sent back due to a quality issue, the return shipping cost falls to you.

Items That Are Final Sale

Before you seal the box, make sure none of your items appear on this list. These cannot be returned under any circumstances:

• Flash Sale items
• Free gifts
• Swimsuits
• Lingerie
• Clearance items